Domestic Shipping Rates and Estimates
Flat-free shipping rate:
Shipping Country | Estimated delivery time | Price |
United Kingdom | 5 to 11 business days (Including 3 business days of handling process) | Free |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@jerseyretrokits.com with your name and order number, and we will look into it for you.
To track your order please click here
Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
Duties & Taxes
Sales tax has already been applied to the price of the goods as displayed on the website.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@jerseyretrokits.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here
If you have any further questions, please don’t hesitate to contact us at contact@jerseyretrokits.com
Business Information:
- Trade Name: ViktorBehrendt
- Holding Company: Jerseyretrokits
- United Kingdom Office: 107 Marsh Rd, Pinner HA5 5NA, United Kingdom
- Germany Office: Rotheweg 147, 33102 Paderborn, Germany
- Phone: +44 7365850113
- E-mail: contact@jerseyretrokits.com